Client Feedback Form Client Feedback You must have JavaScript enabled to use this form. Questions: 1. How did you get to know about Kakuru & Co. Advocates? From a family member From a friend Google search Social media Other… Please enter other sources here 2. How well did we serve you? Extremely well Fairly well Poor 3. How likely are you to recommend our firm to others? Very likely - without hesitation Unlikely 4. If you are not likely to recommend us, please tell us why: 5. Did you consider other firms before selecting us? Yes No 6. Were we responsive to your legal needs? Yes No Please rate the following: 1. Our Communication (response time, ease of getting answers, etc.) Very Satisfied Satisfied Neither Satisfied Nor Dissatisfied Unsatisfied Very Unsatisfied 2. Our effectiveness as your advocate Very Satisfied Satisfied Neither Satisfied Nor Dissatisfied Unsatisfied Very Unsatisfied 3. Our understanding of your case Very Satisfied Satisfied Neither Satisfied Nor Dissatisfied Unsatisfied Very Unsatisfied 4. Our concern for you as a client Very Satisfied Satisfied Neither Satisfied Nor Dissatisfied Unsatisfied Very Unsatisfied 5. Which of the following are the MOST important to you? Please choose your top 5. Timeliness in returning calls/emails Speaking with an actual attorney when I call Receiving frequent case status updates Courteousness of staff and attorneys Ability to meet deadlines The firm's track record Litigation experience Trustworthiness Ability to problem solve and find creative solutions Other attorneys reach out to us when they need help Office location Providing you with updates in the law and useful information Firm has a website and email 6. Are you active on any of the following social media apps? Active means you use the service frequently - logging in at least every other day X (Formerly Twitter) LinkedIn YouTube Pinterest Yelp Flikr Avvo Reddit StumbleUpon Digg Other… Other Social Media 7. Anything else you want to add? Suggestions, our strengths or weaknesses, ideas for how we could serve you better?
